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Title: Cognitive bias in patients with anger control problems and the effect of treatment on cognitive appraisals
Author: Marshall, Lisa A.
Awarding Body: University of Glasgow
Current Institution: University of Glasgow
Date of Award: 1999
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Objective: The principal objective of the study was an assessment of the extent to which standards laid down in an outpatient charter were being implemented. Design: A random sample of new patients was approached and asked to complete a brief questionnaire that focused on issues relevant to a recently devised outpatient charter. A second section to the questionnaire asked patients to rate the importance of options for future improvements to the service. Staff at the clinic completed a related questionnaire to assess their knowledge of the standards in the charter. Setting: A forensic outpatient clinic in Glasgow, Scotland was the setting for this study. The clinic houses departments of psychology, psychiatry and social work, all of which were assessed. Participants: Forty-eight patients attending a forensic outpatient clinic completed a brief questionnaire. Fourteen staff completed a related questionnaire. Results: The general results were that in the vast majority of cases the standards laid down in the charter were being successfully adhered to within the clinic. Few variations were found between departments, and in the main all staff were aware of the standards in the charter. Improvements to the service considered important by patients included having an hour to discuss their problems and being seen by a senior member of staff for their first appointment. The option of an evening appointment was of considerably less importance. Conclusion: The standards laid down in the outpatient charter were in general being fulfilled. Several improvements to the service were identified.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (D.Clin.Psy.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available