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Title: A systematic review and empirical study exploring the experiences of staff working in services for homeless people
Author: Peters, Louise
ISNI:       0000 0004 7973 0400
Awarding Body: Cardiff University
Current Institution: Cardiff University
Date of Award: 2019
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This thesis has been written in the form of three separate yet connected papers. Paper 1 has been written for submission to Clinical Psychology Review (see Appendix 1 for author guidelines). Paper 2 has been written for submission to Children and Youth Services Review (see Appendix 2 for author guidelines). Paper 1 presents a systematic review and appraisal of the qualitative literature regarding the experiences of staff working with homeless people. 10 studies met the inclusion criteria and were subjected to a meta-synthesis of the qualitative data, adopting a meta-ethnographic approach. Through the interpretation of the concepts within these 10 studies, an overarching theoretical construction of the internal experiences of support staff in juggling the demands of the role along with their own needs, was developed. Implications of this theory were discussed. Paper 2 presents a qualitative exploration of the emotional impact of the support worker role in services for young homeless people. The aim of this study was to investigate how staff manage supporting young homeless people. Semi-structured interviews were conducted with eleven support workers, working with homeless youth, across two urban areas of Wales. The data from transcribed interviews was analysed using a constructivist Grounded. Theory methodology. A theory of balance was developed within which a pivotal process was the fluctuation between feeling supported by the organisation and coping well and feeling unsupported and struggling to cope. Implications of this theory, in relation to the potential to directly inform clinical practice regarding psychologically based interventions for staff in young homeless settings, were discussed. Paper 3 gives a critical reflection on the research process and will not be submitted for publication. This paper presents the researcher's reflections on the process of conducting the qualitative research, alongside further evaluation of the systematic review and empirical study. Implications of the research are further explored in relation to clinical practice and the wider organisational cultures within homeless settings.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (D.Clin.Psy.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available