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Title: A framework for stakeholder management in Public-Private Partnership (PPP) projects
Author: Amadi, Chika J.
ISNI:       0000 0004 7970 996X
Awarding Body: Loughborough University
Current Institution: Loughborough University
Date of Award: 2017
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Public Private Partnerships (PPPs) are recognised as a viable option in procuring public services and are being adopted by governments across the world, both in high-income and low and middle-income countries. PPP projects create a web of multiple stakeholders with varying interests and expectations on projects. These stakeholders play a pivotal role in PPP projects and can determine projects outcomes. Examples of failed PPP projects indicate that some of the projects failed due to stakeholder related issues such as stakeholders' opposition and protests. Stakeholder management in PPP projects has therefore been advocated as vital in ensuring that multiple stakeholders and their interests are properly managed to ensure the success of PPP projects. Despite the importance of stakeholder management in PPP projects, it has received little attention and the few prevailing studies present fragmented perspectives. This study seeks to bridge this knowledge gap by holistically examining stakeholder management in PPP projects. This study adopts a qualitative research method to collect data and mixed methods to validate findings. Data was collected through the conduct of two case studies of PPP road transportation projects. The case studies involved document analysis, participation observation and interviews with public and private sector officials, members of local communities, officials of trade unions and human rights group. Findings reveal that public sectors comprise heterogeneous organisations and each organisation is responsible for managing and addressing the interests of external stakeholders that are within their statutory mandate. Also, the findings reveal that the public and private partners shared the responsibility of managing external stakeholders. Their responsibilities and roles evolved with time and changed within a PPP project phase and across different phases. The findings further indicate that the identification of internal and external stakeholders is a continuous process. Based on the findings, a framework for stakeholder management was developed and validated by industry experts. In conclusion, the complexity of stakeholders, their interests and identification and distinct characteristics of PPPs justified the importance of having a structured approach in managing stakeholders in PPP projects.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Built Environment and Design not elsewhere classified ; Interests ; Public-Private Partnerships ; Road transportation projects ; Stakeholders ; Stakeholder management