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Title: The creation and application of a management framework to lean metrology
Author: Lewis, P.
ISNI:       0000 0004 7968 8345
Awarding Body: Coventry University
Current Institution: Coventry University
Date of Award: 2018
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Manufacturing Small to Medium Enterprises (SMEs) utilise metrology and measurement activity to ensure product conformity. Measurement activity in manufacturing SMEs is contextual and is undertaken at different levels depending on the expectations of the customers. The researcher's prior industrial experience suggests that a significant proportion of metrology expertise lies in the inspect phase of an organisation with significantly less metrology knowledge in the design phase of the organisation. Typically it is the design phase of an organisation that plan measurement activity through manufacturing processes with Juran (1992) stating "quality planning is done by amateurs". Literature supports the researchers concerns but also highlights the abundance of lean and quality tools, techniques, concepts and philosophies. There are many existing points of metrology good practice; quality management systems and lean operations but research highlights limited evidence of a combined management framework focused on lean metrology. Comprehensive data collection and practitioner researcher observations highlight the need for a management framework which will support holistic metrology that will encourage the sharing of metrology expertise and the use of measurement data to improve product quality and reduce waste within measurement systems. This research has created a management framework which supports the development of lean measurement systems and additionally provides a route for the flow of measurement data from inspection phase into the design phase of an organisation. The management framework for lean metrology promotes product improvement and the removal of non-value added activity from processes. A compliance tool has been created which allows a manufacturing SME to be audited against the management framework highlighting's its strengths and weaknesses. The additional creation of an analysis matrix, which uses the results of the compliance tool, provides a benchmarking platform which allows manufacturing SMEs to review their performance against their peers. This research has created a holistic metrology management framework which considers the design, manufacture and inspect phases of a manufacturing SME.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available