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Title: Negotiating conflicting institutional logics in cases of involuntary exposure : an in-depth case study
Author: Warther, Johannes
ISNI:       0000 0004 7967 7857
Awarding Body: University of Bath
Current Institution: University of Bath
Date of Award: 2019
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This thesis answers the question of "How do actors navigate necessary shifts between conflicting institutional logics in cases of involuntary exposure?" It is framed within the paradigm of social constructivism and defines institutional logics as socially constructed historical patterns of material practices, assumptions, expectations, values, beliefs and rules which are deeply held and often unexamined, forming an individuals' framework for reasoning. The empirical context of this research is public service providers facing elimination due to the withdrawal of their funding. Findings are drawn from the analysis of multiple qualitative sources of data, combining unstructured nonparticipant observations, semi-structured interviews and number of supplementary secondary data in the form of recordings of meetings as well as internal and publicly available documents. The study reveals the significant impact of mimetic behaviour observable from the actors involved and stresses the benefit of continued meaningful interaction with representatives of the managerial logic they are transitioning towards. It is argued that these interactions reveal deficient understanding of basic concepts and language of the unfamiliar logic, which actors attempt to cover by mimicking those they perceive to be experts. This study also shows how the continuity of a restrictive structure, such as a council hierarchy combined with rules and regulations can thwart and eventually revert the progress of actors towards the adoption of a different institutional logic. The research at hand makes three distinct contributions to the existing body of knowledge on the resolution of conflicts between competing institutional logics. It does so by providing rare insight into the failure of transitions between institutional logics; developing a five stages model of resolving conflicts between competing institutional logics and proposing a framework for the categorisation of conflicts according to their origins, which expands the notion of the nature of a conflict's cause by introducing the concept of a conflict's locus.
Supervisor: Mayer, Michael ; Dimov, Dimo Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: institutional theory ; institutional logics ; public services ; privatisation