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Title: The psychology of disenchantment
Author: Treglown, Luke
ISNI:       0000 0004 7964 9119
Awarding Body: UCL (University College London)
Current Institution: University College London (University of London)
Date of Award: 2019
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This thesis presents a study of the psychology of disenchantment; a cognitive-affective state that depicts an employee's reaction to acute or chronic subjective workplace injustice. The opening chapter of the thesis provides a literature review of models of justice and injustice, psychological mechanisms associated with the development of justice perceptions (e.g. Social Exchange Theory), as well as a critical review of what is lacking from the injustice literature. Disenchantment is proposed as a novel way of representing the psychological phenomenon of perceived injustice in the workplace. The thesis proposes, develops, and psychometrically evaluates a measure of disenchantment, finding it to be best represented as a second-order latent variable comprised of five factors: Organizational Hypocrisy, Perceived Inequity, Disrespect, Distrust, and Broken Promises. The following chapters implement this measure of disenchantment to assess its ability in explaining workplace outcomes. The first of these research studies examines the role of disenchantment in counterproductive work behavior (CWB), finding subjective workplace injustice to be a significant predictor of CWB after controlling for moral disengagement as well as 'bright' and 'dark' personality. Additionally, structural equation modelling (SEM) is used to show the moderating role that disenchantment plays in the relationship between psychopathy and CWB. The second research study examines resilience and burnout, finding that disenchantment predicts increased occurrence of three forms of burnout, as well as undermining the protective effect of resilience. Finally, this thesis examined the role of disenchantment in social networks and communication dynamics, finding that disenchantment did not directly impact individual network position, but disenchantment homophily did correlate to advice network ties. The final chapter outlines a critique of thesis studies as well as providing an agenda for future research in the field of disenchantment.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available