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Title: Developing a framework for e-commerce privacy and data protection in developing nations : a case study of Nigeria
Author: Adelola, Tiwalade
ISNI:       0000 0004 6494 2419
Awarding Body: Loughborough University
Current Institution: Loughborough University
Date of Award: 2017
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The emergence of e-commerce has brought about many benefits to a country s economy and individuals, but the openness of the Internet has given rise to misuse of personal data and Internet security issues. Therefore, various countries have developed and implemented cyber-security awareness measures to counter this. However, there is currently a definite lack in this regard in Nigeria, as there are currently, little government-led and sponsored Internet security awareness initiatives. In addition, a security illiterate person will not know of the need to search for these awareness programmes online, particularly in Nigeria s case, where personal information security may not be regarded as an overly important issue for citizens. Therefore, this research attempts to find a means to reduce the privacy and data protection issues. It highlights the privacy and data protection problem in developing countries, using Nigeria as a case study, and seeks to provide a solution focusing on improving Internet security culture rather than focusing on solely technological solutions. The research proves the existence of the privacy and data protection problem in Nigeria by analysing the current privacy practices, Internet users perceptions and awareness knowledge, and by identifying factors specific to Nigeria that influence their current privacy and data protection situation. The research develops a framework for developing countries that consists of recommendations for relevant stakeholders and awareness training. In the case of Nigeria, the stakeholders are the government and organisations responsible for personal information security, and an awareness training method has been created to take into account Nigeria s unique factors. This training method encompasses promoting Internet security awareness through contextual training and promoting awareness programmes. Industry experts and Nigerian Internet users validated the framework. The findings obtained from the validation procedure indicated that the framework is applicable to the current situation in Nigeria and would assist in solving the privacy and Internet problem in Nigeria. This research offers recommendations that will assist the Nigerian government, stakeholders such as banks and e commerce websites, as well as Nigerian Internet users, in resolving the stated problems.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Data protection ; Privacy ; E-commerce ; Cyber-security awareness ; Nigeria ; Developing countries