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Title: Learning across communities: volunteering for change in the tourism curriculum
Author: Drummond , Siobhan
ISNI:       0000 0004 6350 9314
Awarding Body: Lancaster University
Current Institution: Lancaster University
Date of Award: 2016
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This research reviews the concept of volunteering in relation to learning and workplace experience in the vocational field of Tourism and Event Management, a relative newcomer to the university sector. It examines the ways in which volunteering is perceived and practised and evaluates its connections with a range of different communities - the academy, the case study institution and wider society. The study considers the potential for learning through volunteering practice to enhance the student experience, while creating and strengthening links across different environments. The local setting for the research is a modem university that has grown rapidly, still adapting to substantial internal changes against a dynamic external background. The literature illustrates that narrow definitions can restrict practices and sometimes prevent learning from crossing existing boundaries. It introduces new ways of viewing volunteering that move the activity into new places, with the potential to transform the student learning experience. Primary data is gathered from undergraduate students on Tourism and Event Management degrees and a range of academic and support staff across the university. Artefacts are used to draw on their volunteering experiences and explore the connections with learning in different environments. Issues around learning as belonging, doing, as experience and becoming are explored in the volunteer workplace and the university, using an established social practice framework. The findings indicate that change is instrumental in learning, creating new opportunities and presenting challenges at the same time. In this case study, barriers to learning are often the unintentional consequences of agentic and structural practices, preventing engagement between different communities, restricting opportunities to transform learning by engaging more with volunteering in the workplace. Changes in identity, pedagogy and structure emerge as key factors for student and staff learning. Reflection on these aspects is recommended to inform future design of the Tourism and Event Management curriculum, where learning can be co-produced in the university and the workplace through volunteering, with the potential to result in positive change for a range of communities of practice.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available