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Title: Interrelationship between KM strategies and e-business strategies in support of transformation to a knowledge-based organisation : a study of oil and gas iindustry
Author: Taheri, Mohammadali
ISNI:       0000 0004 6058 5688
Awarding Body: University of Liverpool
Current Institution: University of Liverpool
Date of Award: 2016
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Two major new strategies of modern organisations, transforming to a Knowledge Based Organisation (KBO) to survive and gain sustained competitive advantage, and adopting ICT and Web enabled strategies (e-Business) are becoming increasingly interdependent. This is a critical factor particularly in the oil and gas industry especially in countries with oil-based economies. Research in this area is still growing and gaps exist in the knowledge of the subject. A comprehensive research on e-business strategies and the role of a KBO in developing and implementing it, with a view to integrate it with Knowledge Management (KM) strategy and KM systems, in the oil and gas industry, is the focus of this research. How e-business strategies and KM strategies are interrelated, what factors determine the effectiveness and success of each of the strategies, and how these factors interact in the overall success of the organisation to become a modern KBO are the questions the research seeks answers for. A research model was developed after the integration of KM and e-business models and strategies and a KBO model, which were designed as a conceptual framework. Conceptually the outcome of the integration of KM and e-business strategies for transforming an organisation to a KBO would be an e-enabled knowledge network. The research propositions were designed based on the research model. A qualitative research methodology was designed and methods including a case study and interviews were used to collect data with a semi-structured questionnaire supported by secondary data. An expert panel was also formed of seven academic and professional experts in the Iranian oil and gas industry. The outcomes from the panel included identifying cases studies (NIOC and NIGC and their subsidiaries (31 SBUs and companies) based on the Bain model), validating the research model and the questionnaire based on method of the CVI (The index of content validity), and also performing final review of the results. The research results were analysed using Nvivo. The study demonstrated how e-business strategy and KM strategy should be developed and integrated to support the organisation to become a KBO. The results show that the e-enabled knowledge network assists an organisation to become a KBO, when it impacts on internal competencies, strategic capabilities and organisation performance. Also, technological, organisational and individual barriers, which prevent the organisation to become a knowledge-based organisation were identified in the oil and gas industry.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
Keywords: H Social Sciences (General)