Title:
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The imperative of identifying and dealing with unwarranted variation in health care : an English perspective
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Health systems around the world are facing the twin pressures of increasing demand for services,
caused largely by the impact of the ageing population and medical science developments, and a lack
of resources consequent on economic slowdown in many countries (Lewis et al, 2010). In these
circumstances, it should not be surprising that there is an increased focus on the issue of variation in
the provision, uptake and costs of health care (Corallo et al, 2013) a focus that anticipates health
systems to act to identify and reduce unwarranted variation. Put simply, this means exploring
differences in the cost or the way care is organised and provided from one area to another for the
same condition or diagnosis, or a difference in the access to care for the same or similar conditions.
This is neatly described by Sipkoff (2003) who claimed:
“When the approach in one town is major surgery and in another, it’s watchful waiting, you
know there’s a problem.”
The concept of variation follows two distinct classifications. It is frequently described as being either
“warranted” or “unwarranted” and it is difficult, but necessary, to attempt to distinguish between
the two. Warranted variation is described as those differences that reflect patient centred care and
clinical responsiveness, founded on the basis of assessed need for a population served (Department
of Health [DH], 2010c). It needs to be considered separately from unwarranted variation, which is
defined as “variation in the utilisation of health care services that cannot be explained by variation in
patient illness or patient preferences” (Wennberg, 2010) and is considered unacceptable as it not
only wastes valuable resources but is the hallmark of poor quality of health care (Hannan, 1999).
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