Ensuring the provision of equitable, high quality care is becoming progressively more challenging in a context of an ageing population, increased prevalence of long term conditions and a prolonged period of public spending austerity. In response to these challenges, commissioners and providers have explored and piloted a range of innovative approaches to service delivery, including those that involve the utilisation of information technologies. One such modality – teleconsultation – is the utilisation of video to facilitate real-time, remote consultation between healthcare practitioners and patients. Though teleconsultation has been used as an approach to care since the 1970s, it has grown in prevalence of late, due to reduced costs, improved connectivity and greater social acceptance of video-mediated interaction. Teleconsultation is used within the acute sector (e.g. to expedite specialist stroke or burns care) and to support people living with long term conditions within the community. However, despite evidence of feasibility, clinical benefit and patient acceptance, there is little understanding of how the use of video impacts on the role of those nurses who are involved in teleconsultation.