Title:
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Smart cities : governance implications for city councils
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Responding to modern urban challenges will require a fundamental re-envisioning of urban
engineering, management and leadership. Some technologists now argue that the 'smart city' could
provide a transformative panacea for urban development. They argue that ubiquitous urban sensing,
big data and analytics will help us to better understand the real time functioning of our cities, as well
as inform longer term planning and policy decisions. They claim that smart grids will enable
efficiency within our energy infrastructure and that intelligent transport systems will encourage
multi-modal low carbon urban mobility. They say anywhere access to information through
smartphones and mobile infrastructure will transform the way people use the city and will support
the development of new products and services.
However, the technological solutions are only one part of the answer and are interwoven within a
complex investment environment. While technology companies are bombarding cities with
opportunities to invest in state of the art technology, city councils are left wondering how and why
they should invest. They are left to explore the economic return, the business models, the value that
it brings to citizens and the role that they should play within an ecosystem of delivery partners and
stake holders. They are left to decipher funding models, measurement and reporting regimes and the
implications for their organisational structure, operational requirements and responsibilities. On top
of this, they must understand how these investments align to existing local and national political
priorities and strategies.
This gap between technological solutions and investment models is perhaps not surprising.
Leveraging state of the art technology to serve political, economic, social and environmental
challenges is not straightforward in practice. But the urgency of the challenge requires city
authorities to actively increase the pace of innovation. Drawing on the experience of cities in Britain
and overseas, this thesis explores the challenges faced by city councils trying to implement smart
city solutions. It devises a 'governance map' to illustrate the governance context within which
investment decisions are made, and develops a practical framework to support city councils in
addressing smart city challenges.
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