Title:
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A study into situation management applied to time-critical decision-making in aviation security
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This thesis addresses technological support to decision-making in time-critical environments.
In particular, I develop and apply an information-theoretic approach to situation management
in aviation security.
This thesis investigates the factors affecting situation management and addresses the challenges
of establishing timely situation awareness to support the 'course of action' selection. In
order to efficiently manage an aviation security incident, a situation management approach can
provide the required technological capability in this dynamic and complex environment.
Situation management research is still in its infancy and more research concerning underlying
methodologies and techniques is required. This work therefore models situation management
as a collaborative information problem and explores the factors from a macro-perspective
modelling the problem as a multi-agent system.
The goal of the research is to explore and develop an information-theoretic framework for
decision support systems in situation management contexts. This thesis presents the approach to
design and develop a situation management framework within the aviation security context. The
modelling work and experiments were implemented with an agent-based simulation software
tool (Repast version 2.0). The framework and its implementation has been validated based on
use case studies. The performance of the proposed agent model in comparison to two recent
European live trial scenarios has been tested to emulate real-time constraints and requirements.
The results obtained indicate that automation support for time-critical decision-making in
aviation security supports the early identification of incidents and increases the situational awareness
during the management of an incident. This allows decision-makers to select from a wider
range of options, as the time-window for the deployment of responses increases. Next to the
validation of the concept and framework developed, an initial situation management capability
for aviation security in SESAR is defined.
The work reported in this thesis demonstrates that the situation management concept and
framework is applicable for multi-agency coordination and collaboration in aviation security
incident management.
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