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Title: Tacit knowledge and dialogue for knowledge transfer
Author: Gill, S. P.
Awarding Body: University of Cambridge
Current Institution: University of Cambridge
Date of Award: 1995
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This dissertation investigates the limitations to representing knowledge. It is concerned with the process of the formation and transfer of knowledge in design. It focuses on the component termed 'knowledge engineering'. This is an essential part of the process of designing knowledge-based systems. In this work, knowledge engineering is defined as: the process of selecting relevant information for a system and considering how that information is made available to the system as well as to the user. Traditional knowledge engineering supposes that all knowledge can be represented in a propositional form. This rests on the idea that knowledge is universal, non-contextual, time-independent, and depersonalised. It is argued in this dissertation that this idea can be traced back to Plato's discussion of reason over emotions, and survives in the current computer metaphor within which the mind-body distinction has become a discipline called 'cognitive science'. The research explores the limitations of this idea by exploring thoroughly the nature of context dependency and experience within the process of knowledge transfer. The work expands upon the premise that knowledge exists in praxis/experience and has a personal and social dimension. It draws upon a framework of various 'human-centred' European traditions of both design and application studies on computer-based applications. This research provides a framework for the analysis of knowledge transfer in dialogue within design, and thereby for the analysis of processes which make up design. Concepts and design decisions are forms of knowledge formation and involve knowledge transfer. The framework identifies factors determining the situational meaning of a concept, and thereby a design decision.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available