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Title: Assessing and promoting psychological wellbeing among healthcare employees
Author: Demarco, Melanie Eve
Awarding Body: City University London
Current Institution: City, University of London
Date of Award: 2013
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This thesis presents two studies conducted over several years in the field of psychological wellbeing within the National Health System in Malta. The thesis is entitled' Assessing and promoting psychological wellbeing among healthcare employees'. The first study in this project aimed at assessing the psychological wellbeing of all the healthcare employees working within the NHS in Malta while the second study aimed at promoting psychological wellbeing with a small group of physiotherapists working within an NHS Outpatients Clinic in Malta. A further aim of this thesis was to learn more about the possibility of emancipatory change through empowerment, drawing from a Participatory Action Research (PAR) design. Incorporating the two studies exemplified the values in Counselling Psychology, in taking a detailed assessment of the context and the lived experience of the people being studied and then helping in bringing about a change in the situation for the better through co-participation and empowerment of the research participants. The experience of conducting this research has 'enabled the researcher to further develop the value of pragmatism as a way of appreciating the use of both quantitative and qualitative research methodologies. Pragmatism also allowed the researcher to embrace methods that were appropriate and is thus resonant with the value system of the researcher to be driven by the aims of the research. Empowerment was a recurring theme within the two studies. Together, the two studies can be seen as a research endeavour with three aims: 1. To assess and explore the psychological wellbeing of the employees working within the Maltese National Health System. 2. To translate and examine the factor structure of the Maltese version of the GHQ-28. 3. An attempt to enhance the current situation in a way that could potentially lead to further positive changes in the future through the empowerment of the participants themselves and the insights they gain during this process. Study 1 assessed the wellbeing of employees from different occupational groups who filled in the General Health Questionnaire -28 (N=1 13 1). Furthermore, in this study five focus groups were conducted with two directors, five physiotherapists, five nurses, nine nursing officers and four health inspectors. The use of a mixed methods research design provided more depth to the analysis as the qualitative data complemented the quantitative data. This provided the basis for Study 2 in which a Participatory Action Research design was utilized with a small group of five physiotherapists. The outcome of this research benefited other employees within the organization, and can be further applied with other occupational groups. The relative lack of empirical research about the psychological wellbeing of health care employees in Malta to date highlights the significance of this thesis. The findings from this thesis will contribute to the understanding of the significance of utilizing PAR as an intervention designed to promote psychological wellbeing within organizations. Furthermore, the experience of the participants in working within this particular organization may be generalized to other related settings. This thesis can be an inspiration to those who aspire to empower others within the organization.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available