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Title: Secure VoIP performance measurement
Author: Saad, Amna
Awarding Body: Loughborough University
Current Institution: Loughborough University
Date of Award: 2013
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This project presents a mechanism for instrumentation of secure VoIP calls. The experiments were run under different network conditions and security systems. VoIP services such as Google Talk, Express Talk and Skype were under test. The project allowed analysis of the voice quality of the VoIP services based on the Mean Opinion Score (MOS) values generated by Perceptual valuation of Speech Quality (PESQ). The quality of the audio streams produced were subjected to end-to-end delay, jitter, packet loss and extra processing in the networking hardware and end devices due to Internetworking Layer security or Transport Layer security implementations. The MOS values were mapped to Perceptual Evaluation of Speech Quality for wideband (PESQ-WB) scores. From these PESQ-WB scores, the graphs of the mean of 10 runs and box and whisker plots for each parameter were drawn. Analysis on the graphs was performed in order to deduce the quality of each VoIP service. The E-model was used to predict the network readiness and Common vulnerability Scoring System (CVSS) was used to predict the network vulnerabilities. The project also provided the mechanism to measure the throughput for each test case. The overall performance of each VoIP service was determined by PESQ-WB scores, CVSS scores and the throughput. The experiment demonstrated the relationship among VoIP performance, VoIP security and VoIP service type. The experiment also suggested that, when compared to an unsecure IPIP tunnel, Internetworking Layer security like IPSec ESP or Transport Layer security like OpenVPN TLS would improve a VoIP security by reducing the vulnerabilities of the media part of the VoIP signal. Morever, adding a security layer has little impact on the VoIP voice quality.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: VoIP ; Security ; Performance ; E-Model ; CVSS ; PESQ ; Jitter ; Delay ; Packet loss rate ; Throughput