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Title: Implementing sustainable development in tourism : a stakeholder approach
Author: Waligo, Victoria N. Mugwanya
ISNI:       0000 0004 2746 9765
Awarding Body: Oxford Brookes University
Current Institution: Oxford Brookes University
Date of Award: 2011
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Various approaches have been adopted to implement sustainable development in tourism (SOT). However, their impact is contentious and emerging trends suggest that theoretical best practices do not necessarily transform into sustainable outcomes. Recent tourism studies have attributed the lack of stakeholder participation to being one of the major barriers to the effective implementation of SOT. As a result, stakeholder involvement is increasingly called for. Although much has been written on SOT, the academic literature on its implementation is only emerging and the role of stakeholders has received limited attention in tourism. This deficiency in knowledge and the global significance of the topic forms the basis of this study. The study explores stakeholder involvement in the implementation of SOT through a purposive case study of an influential organisation. The objectives were to identify the stakeholders, to establish the factors that influence their involvement in SOT, to elicit stakeholders own perceptions of SOT and to assess how they can be effectively involved in the implementation of SOT. A qualitative approach to data collection and analysis was adopted including focus groups, individual semi- structured face-to-face interviews and documentation review. This triangulation enabled the understanding of stakeholder values, experiences and expectations of SOT. The findings reveal that stakeholders and SOT are inextricably linked. However, the stakeholder involvement process is complex and multi-dimensional. Its effectiveness in achieving sustainability objectives depends on the approach taken. The importance of developing a SOT strategy that takes into account the 'Ieadership- stakeholder involvement capacity nexus' is underscored. As such, a 'Multi- Stakeholder Involvement Management (MSIM) Framework' is offered together with the support of a 'Green Route' and 'Five Criteria for Effective Stakeholder Involvement in SOT' as key contributions from this research.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available