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Title: eGovernment in Saudi Arabia : an investigation from information architecture perspective
Author: Alasem, Abdulrahman
ISNI:       0000 0004 2740 2157
Awarding Body: University of Strathclyde
Current Institution: University of Strathclyde
Date of Award: 2011
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These days, the term of eGovernment is widely used in almost all countries around the world to describe the use of information communication technology in the public sector. In fact, the eGovernment phenomenon has been seen as a tool that can help government to increase transparency, improve government services and save government finance, especially in the light of the global financial crisis. Yet, the percentage of successful eGovernment initiatives globally is low, in particular in developing countries. Several reasons have been identified in several areas including: ICT Infrastructure, political, social and organisational that can lead to a total or partial failure. Moreover, the concept of eGovernment is to provide government information and services online, therefore, the information architecture of eGovernment websites is significant and need to be addressed in order to insure the success of the eGovernment project. In fact, information architecture issues are affected by several non-technical barriers and addressing them in the context of the country would be the best way. In developing countries, in particular Arab countries, the most prevalent factors causing the failure of eGovernment initiatives have been linked to the non-technical and technical website design issues as these countries have inexperienced on large ICT projects, and the fact that their awareness of website design issues is inadequate, as seen in the available Arabic literature in general and in relation to government websites design in particular. Therefore, the present study has strived to investigate eGovernment in Saudi Arabia from information architecture perspectives to provide a clear picture of eGovernment in Saudi Arabia, with reference to the country-specific factors that need to be considered when developing government websites.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available