Use this URL to cite or link to this record in EThOS:
Title: Volunteers to advisors : a reflective study of leadership, education and change in a Third Sector organisation
Author: Crespi, Mirinda Carmen
ISNI:       0000 0004 2734 9376
Awarding Body: University of Exeter
Current Institution: University of Exeter
Date of Award: 2011
Availability of Full Text:
Access from EThOS:
Access from Institution:
This thesis explores how I have taken steps to improve my practice of leadership as a Chief Executive within a Third Sector Drug and Alcohol Support Service and to build professional identities for volunteers in the service. I studied how volunteers’ identities changed from that of ‘Volunteer’ to ‘Advisor’ and what I learned about myself as a leader. I noted the value of studying my own reflections as a leader and how change became embedded throughout the organisation as a consequence. As a result of this process, I developed a mnemonic that I consider to encapsulate key aspects of leadership. This is entitled ‘CAVEAT’ and identifies competency, visibility, empowerment and a therapeutic orientation as important qualities of a leader in positions like my own. The study is informed by in-depth focus group discussions, semi-structured interviews, personal reflections, questionnaires and surveys. It provides recommendations for Chief Executives of Third Sector organisations involved in leadership and the professional identity-building of a volunteer workforce in an era of outcome-based commissioning.
Supervisor: Hunt, Cheryl Sponsor: Not available
Qualification Name: Thesis (Ed.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Leadership ; Third Sector ; Volunteers ; Professional identity