Title:
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Strategic place brand management
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The aim of the present study is to contribute to the theory and practice of
place branding by gathering insights into place branding processes and developing a
model based on those insights. The primary theoretical background and concepts
for this study consist of place branding theory, brand theory, stakeholder theory,
and place regeneration.
Using earlier research into place branding theory and models of place branding
processes the study builds a multi-level conceptual model of strategic place brand
management. Existing place branding models take different perspectives on the
branding process, respectively, relationship management, communications and
strategic planning; none of these models are comprehensive and neither are widely
adopted or tested. This study proposes an integrative model that builds on and
subsumes these earlier models and is also grounded in the wider research on
branding and place branding concept and processes.
The model proposes that the process of strategic place brand management is
based on 10 components that are interrelated. These components included: brand
Leadership, brand Evaluation, brand Infrastructure (regeneration), Stakeholder
Engagement (management), brand Identity, brand Articulation, brand Architecture,
brand Communications, Word-of-Mouth, and brand Experience. The relationships
between the components are presented.
The study uses a realism research strategy and employs an exploratory
research methodology. The applicability of the proposed theoretical model is
empirically tested and analysed against the experiences of senior practitioners by
means of 15 in-depth interviews in 15 destination marketing organisations. The
study applied the theoretical model of strategic place brand management with
practitioner locations ranging from towns, cities and regions. Interview transcripts
are analysed to deduce meaning from various significant statement. Meanings are
collated under common themes which are then used to formulate structural
meaning for each component. Component relationship patterns are deduced
according to relationship directionality strengths as presented by participant,
leading to the compilation of practitioner led strategic place brand management
models on 3 levels.
With the literature in the field of place branding being primarily case-study
based, this study contributes to the literature by identifying and empirically testing
through various practitioners in multiple geographical units the 10 components of
strategic place brand management and the influences and action processes
between these components. Current empirical evidence on this issue is very
limited or non-existent. The results of this research proved a baseline
understanding which the results of subsequent research should be compared with
and built on. The results of this research will aid practitioners in similar situations
to better interpret the holistic process of strategic place brand management, and,
offer guidance and inform practitioners of the activities and processes that
constitute the process of strategic place brand management.
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