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Title: An investigation into training evaluation : the case of the police
Author: Gibson, Victoria
ISNI:       0000 0004 2718 5578
Awarding Body: Manchester Metropolitan University
Current Institution: Manchester Metropolitan University
Date of Award: 2012
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This thesis investigates training evaluation in the police service. It explores the challenges facing the police in undertaking such an evaluation. In recent years, there have been a number of national strategic papers from the Home Office on this subject. This move towards enhanced performance and measurement of outcomes from training is part of a wider cultural change facing the police. There is an extensive body of literature on the subject of training evaluation, but in contrast training evaluation within the police service has not been extensively researched. This research adopts a case study methodological approach focusing upon two constabularies. The methods include semi- structured interviews, observation of training, plus the collection and study of police policy documents. There is increasing pressure on the police service to meet targets and become more performance driven. Training evaluation has therefore taken centre stage. With the prospect of police budgets being restricted, evidence of increasing efficiency, greater performance and results from the training contribution need to be made clearer. This research will contribute to knowledge on training evaluation and inform police policy debates. Investigation found that the police use the Kirkpatrick model to evaluate training. This research identified challenges for the police specifically at levels three and four of the Kirkpatrick model, due to a number of reasons including the lack of clearly defined performance measures. The research discovered a gap in the literature between the link on training evaluation and the appraisal scheme. This was reinforced by the findings from the two case studies. As a result of the emergent themes, an Enhanced Evaluation model was created. This involves a six-phased approach to training evaluation as a cycle and encompasses the in-house police appraisal scheme known as Performance Development Review. Future research could investigate this Enhanced Evaluation model both in the police service and wider public sector.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available