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Title: ERP systems in HEI context from a multiple perspective view : a case study
Author: Abbas, Muhammad
ISNI:       0000 0004 2718 8816
Awarding Body: University of Manchester
Current Institution: University of Manchester
Date of Award: 2011
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Enterprise Resource planning has gained prominence in the field of IS literature and is a significant phenomenon in practice in organizations and now also in higher educational institutions. These Institutions have their own unique method of operation and infrastructural facilities; and one of the biggest single most expenditure made by them is in their Enterprise Resource Planning Systems. The drive towards ERP is based on a desire to rationalize and streamline information systems across the whole organization seeking both improvement and business benefits. The ERP systems combine all discrete information into a single, integrated, real-time database. In the HEI context the ERP systems are seen as software solutions that address the diverse needs by tightly integrating all departments and functions within a single computer system configuration to serve particular needs such as students systems which manage all the student records/data and VLE systems like Blackboard which is a course management system. ERP addresses the institutions needs by providing a better service to its various users. The aim of this research study is to explore the quality, impact, benefits, utility and challenges of ERP systems specifically the student systems and VLE Blackboard in a Higher Educational Institution and analyse these ERP systems from a multiple perspective. The ERP systems have been applied by many Educational Institutions around the world as a key part of their organizational infrastructure and these systems tend to have a long life cycle in organizational use. The requirement is for the smooth functioning and utilization of these ERP systems while taking into consideration the changing demands as universities operate in a dynamic environment where there is a rapid change in technology. Millions of pounds and extensive deliberation is made on the implementation of the ERP system on the basis of expectations to align the institution objectives with business needs. This presents a huge challenge, if not properly addressed may lead to heavy investment without the corresponding institution efficiency.
Supervisor: Wood-Harper, Trevor; Wood, Bob Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: ERP Systems ; benefits ; HEI ; Challenges ; Impacts