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Title: Medical negligence claims in Sri Lanka : a dispute perspective
Author: Perera, Avanti Olenka
Awarding Body: Oxford University
Current Institution: University of Oxford
Date of Award: 2011
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Medical negligence claims are social episodes which are caught in the midst of dispute journeys and involve their participants' understandings of, explanations of, and responses to healthcare service standards. However, the manner in which concerns with healthcare services emerge through such claims is complex. This is because the disputing process is dynamic and variables encountered during that process determine the nature and scope of what aspects of those claims become visible, as well as transform the focus of what is visible, from time to time. Accordingly, by adopting a dispute-centered analytical framework and situated within a particular socio-legal microcosm, namely Sri Lanka, this study questions and investigates the extent to which medical negligence claims in Sri Lanka reflect concerns with healthcare service standards. The investigation dissects the dispute variables within medical negligence claims journeys: parties, grievance emergence, the substance of grievances, grievance management strategies, claimant goals, claims forums, claiming capacity, claims processing and claims outcomes. However, the findings return attention to what we can learn about healthcare service issues from those claims. The research contribution of the study is three-fold: it expands the analytical approach in medical negligence claims research by applying dispute theories, widens the thematic concerns of such claims by relating them to healthcare service standards in a more sceptical manner, and extends the focus of medical negligence literature by exploring a relatively ignored research site, a non-Western jurisdiction. It is hoped that the findings here will also inform policy. That is, by making it easier to identify what medical negligence claims are about and, consequently, using that information to improve quality of care, as well as grievance management systems, in Sri Lanka and other similarly placed socio-legal contexts.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available