Title:
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Development of an optimum framework for lean six sigma in small and medium manufacturing enterprises
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For small and medium enterprises (SMEs) in the manufacturing industry, the ability to
survive competition and run a profitable business depends on the performance of the
manufacturing operation. Much industry work and many researchers have been applied to
improve manufacturing operation performance; these efforts have resulted in structured
procedures and methodologies such as Lean manufacturing, Total Quality Management,
Total Quality Control, Agile manufacturing, Six Sigma and others. Each of these
improvement methodologies has its own merits and shortcomings.
Previous research projects addressed the idea of combining these methodologies in
order to get a perfect combination that can solve all problems. One of those attempts is the
integration of Lean and Six Sigma. All research work in this area has followed either a
complementary or integrative approach. None of the research projects presented so far have
followed a synergetic approach with mathematical modelling to integrate Lean and Six
Sigma. Also, most of the Lean Six Sigma integration ventures have been in private
manufacturing organisations. The literature has not provided a structured framework for
deploying Lean Six Sigma in small and medium enterprises (SMEs). This research presents
the Lean Six Sigma Framework (LSSF) for SMEs, which provides a different way of
integrating Lean and Six Sigma using a synergetic approach based on mathematical
modelling. The LSSF for SMEs defines operation variables and performance indicators. It
provides operational mathematical models for controlling performance, a tools system for
selecting the right tool for the problem, and performance targets, to ensure operation is
performing at or above industry standard. The input to the LSSF development came from
empirical study, observations, and feedback from computer simulation. The framework
presents a step-by-step process to help with implementation and ensures the desired results
are achieved. The LSSF was validated firstly through computer simulation and then
through an industrial trial conducted at an SME manufacturer's premises
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