Title:
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Ubiquitous computing in industrial workplaces : Cultural logics and theming in use contexts
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Ubiquitous computing has become a major trend in computer science research and
development but there have been few accounts of what has happened when the
technology has been applied in practice, mainly because most such applications thus
far have remained at the prototype stage. In this thesis the aim is to explore the design,
deployment and use of ubiquitous computing technologies within the specific setting
of industrial workplaces in the UK. This thesis was written from a cultural
anthropological perspective, and builds on insights from research examining Human-
Computer Interaction, Computer-Supported Cooperative Work and Science and
Technology Studies. Ubiquitous computing technologies in workplaces at a UK road
construction and maintenance company were investigated during a two and a half year
ethnographic study. The concept of 'cultural logics' is used to emphasise the fact that,
even though answers to what it is that ubiquitous computing does can be found in the
very specific settings of industrial workplaces, these local settings are also connected
to wider 'trends' and more general developments. Contributing to the larger debate
about the impact of ubiquitous computing on our lives in general, the presented
findings suggest that what is new about ubiquitous computing is not the technologies
themselves but what can be found in the entanglement of such technologies with
wider, contemporary trends. Trends such as the increased importance of health and
safety become important on the local level of specific workplaces and technologies.
The research offers an 'under-the-skin' account of what happens when people and
ubiquitous computing meet that is also aimed at 'informing' the design process.
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