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Title: The critical success factors for knowledge sharing behaviour among Malaysian undergraduate students
Author: Sulaiman, Nor Intan Saniah
ISNI:       0000 0004 2699 8278
Awarding Body: University of Salford
Current Institution: University of Salford
Date of Award: 2010
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This research investigates the critical success factors of knowledge sharing behaviour among Malaysian undergraduate students. Each university has their own method in delivering knowledge to their undergraduates, but occasionally there would still to met the requirement of students and this had not received . The research question is: what makes knowledge sharing behaviour successful among two Malaysian undergraduate communities in Manchester, United Kingdom and Kuala Lumpur, Malaysia? The aim of this research is to identify the critical success factors for effective knowledge sharing behaviour among Malaysian undergraduate students. On that basis, this research identifies how Malaysian undergraduate students are using Web 2.0 applications and other media for knowledge sharing behaviour. For a pilot study, document web archives are searched. A pilot study was conducted as a preliminary research. The pilot study identified the types and mediums of knowledge shared among Malaysian undergraduate students from the perspective of community leaders. Moreover, challenges and difficulties in handling the community members of knowledge sharing behaviour have been identified. The target interviewees are student leaders in a student community representing Malaysian undergraduate students. The second data collection has investigated done using weblogs for each study through content analysis. From the analysis of the main data collection, the researcher has identified the success factors using relevant theories. The main theory that was use is Knowledge Sharing Behaviour theory which has been adapted from four main theories. The research method in the main data collection was content analysis and online questionnaire survey. The creation model which identifies the critical success factors in knowledge sharing (KS) methods among Malaysian undergraduate students is then presented as the main contribution of this research.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available