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Title: Impact of shift working on organisational effectiveness in policing
Author: Boyce, Lavinia
ISNI:       0000 0004 2700 6429
Awarding Body: Queen's University Belfast
Current Institution: Queen's University Belfast
Date of Award: 2010
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This research topic examines various shift patterns in operation within the Police Service of Northern Ireland (PSNI) from 1 April 2004 to 31 March 2007. The research study investigated the shift working arrangements in specialist operational policing units during this period. The effects of different shift patterns on officers' balance of work with other aspects of their lives were examined. The main questionnaire survey and semi-structured interview questions were designed to assess the impact of the variable shift working arrangements on the officers' and managers' expectations within the PSNI. The first important aspect of this research is that the investigation into the variable shift arrangements (VSA) and the provision of flexible working which may have led to a reduction of absenteeism. This finding will enable the organisation to perform more effectively. The research examined the impact on the drive the PSNI has made towards meeting the officers' aspirations of balancing work with their family life. The police officers' expectations of a better work life balance and the views they hold about the duration of their current shift patterns were explored. This may have assisted the organisation in improving the officers' satisfaction at work. The primary research into the concept of the psychological contract has taken cognisance of their satisfaction at work. However, if the organisation changes the work time patterns, then any alteration may affect the officers' motivation and work life balance. Therefore, changes to the officers' working time may impact on the perceptions they hold about their conditions of service and consequently violate their psychological contract.
Supervisor: Donaghey, Jimmy Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available