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Title: an investigation into the impact of chinese cultural values on service quality and the resultant implications for customer satisfaction : The Taiwanese experience
Author: Liao, Ying-Ying
Awarding Body: The University of Kent
Current Institution: University of Kent
Date of Award: 2011
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available