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Title: A constructivist grounded theory of 'the experience of working with distress' as discussed by Samaritan volunteers
Author: Poole, Zoe Ellen
ISNI:       0000 0004 2701 1789
Awarding Body: University of East London
Current Institution: University of East London
Date of Award: 2009
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This qualitative research was conducted in response to limitations in the literature exploring experiences of working with distress. Whilst different aspects of working with distress have been investigated previously, both within qualitative and quantitative research, a contextualised exploration synthesising different aspects of the experience was lacking. This study, therefore, researched the experiences of 15 Samaritan volunteers, using focus groups to collect data and presents a constructivist grounded theory of 'the experience of working with distress' which comprises the interdependent categories of 'changing reactions', 'the listening role' and 'finding ways to manage', each of which was influenced by context. Limitations of the present study and its implications for future research and practice are discussed.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (D.Clin.Psy.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available