Title:
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The character of workplace coaching : the implications for coaching training and practice
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The objective of this research was to explore the psychological elements of
workplace coaching. Specifically, the research aimed to consider the practices and
processes of workplace coaching as an occupational psychological intervention.
Using a mixed methods approach the two studies were conducted in parallel. The
qualitative study focused on deepening our understanding of coaching as a process
experienced by the coachee (the person receiving coaching). A grounded theory
methodology was used based on a critical realist epistemology. The objective of the
quantitative element of the study was to explore the reported behaviours used by
coaches in their coaching practice. This study used a survey method to assess the
variability in coaching styles between different reported coaching methodologies,
psychologists and non-psychologists, gender and personality preferences as
measured by MBTI.
The themes extracted from the grounded theory study included the coachee
expectations, properties of the session, attributes of the coach, behaviour's of the
coach, behaviours of the coachee and outcomes. The statistical analysis produced
largely non-significant results, with the exception of results relating to differences
between coaches, the UK population and counsellors, based on the Myers Briggs
Type Indicator.
The findings were triangulated and used to inform the development of a framework
for coaching which helps bring together the otherwise disparate aspects of workplace
coaching into a single conceptual framework and which can constructively contribute
towards an evidence based debate on coaching training and development
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