Title:
|
Corporatisation, Loose Coupling and Stability : accounting change in a Malaysian public utility
|
This thesis presents an in-depth case study of a Malaysian public utility company
expected by the government to transform itself into a self-financing, efficient and
profitable organisation during corporatisation. As profitability became
increasingly important, attempts to enhance profitability were made through
imposing new accounting rules and recruiting new accounting graduates. In spite
of these attempts, the finding reveals that accounting changes were enacted, but
over time became separated from, or loosely coupled with, other intraorganisational
concerns. An explanatory case study method, using mainly semistructured
interviews and document reviews, was adopted. The framework for
understanding the process of implementing accounting change, the context in
which change unfolded and the emerging consequences of change is based on the
combined insights of New Institutional Sociology (Meyer and Rowan, 1977) and
Old Institutional Economics (Bums and Scapens, 2000). As sensitising devices,
these institutional theories are useful, but alone are not able to fully incorporate
the idiosyncrasies of the case findings. Subsequently, the research aims to develop
a theoretical framework to understand the processes through which accounting
systems can become loosely coupled by incorporating the insights drawn from the
two institutional theories as well as the idiosyncrasies of the case. In this
framework loose coupling is conceptualised as an evolutionary process shaped by
existing internal institutions, the beliefs and norms in the environment, and the
interests and power of organisational actors. Issues of the intertwined relationship
between efficiency and institutional pressures, the balancing act between public
service and profitability concerns, and the inter-play of resistance, trust and power
are included. The theoretical framework enriches our understanding of why the
role of accounting took its present form and why accounting change was enacted,
but continued to (re )embed the existing public service values and norms within
the case organisation. It is able to capture the complexity of the ongoing process
of accounting change during which the ingrained public service values and
practices remained stable in spite of corporatisation.
|