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Title: Investigation into the impact of information systems governance frameworks on organisational maturity
Author: Armstrong, Andrew
ISNI:       0000 0004 2688 2144
Awarding Body: Leeds Metropolitan University
Current Institution: Leeds Beckett University
Date of Award: 2010
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Within information systems governance, there has been intense and at times, heated discussion on whether the deployment of information systems frameworks enhance or hinder organisational maturity. Some authors advocate that frameworks provide guidelines for the evaluation of information processes, while others argue that information systems governance is qualitative and that distillation into a set of predefined processes freezes an organisation, which has to exist in a fluid and dynamic environment. The research endeavours to identify the effects of information systems frameworks on organisational maturity in the identified areas of importance and influence in information systems governance. The scope of this research focuses on three case studies in order to evaluate maturity levels within identified areas, which entailed periodic meetings with stakeholders, such as commissioning managers, clients and delivery staff who were chosen as being key to implantation, along with the development and completion of framework and maturity questionnaires. The object of the study is to critically evaluate the use of information systems frameworks and their impact on organizational maturity; identify any propositions or sub-questions derived from each research question and the measures to be used to investigate the propositions; identify problems associated with the deployment of information systems frameworks resulting in poor adoption and Distinguish between those maturity characteristics, which either promote or hinder the success in bringing the implementation of information systems framework initiatives to favourable completion, for example, degree of maturity, the maturity of processes, people and organisational climate. The major findings of this research indicate that there are low levels of maturity in organisations, low levels of information systems initiative delivery and that the use of information systems frameworks does not impact on organisational maturity unless maturity as a goal is an initiative outcome, however respondent replies placed high importance on information systems initiative delivery. This research contribution to existing knowledge by addressing the question; Does the use of regulatory frameworks in information systems frameworks enhance or hinder organisational maturity. An analysis of the findings, indicate that they have the potential to enhance maturity. However, there was little evidence of a link between frameworks and maturity. Organisational maturity should be a goal within its own right. The effects of low levels of organisational maturity on information systems initiatives have a negative impact on information systems initiative delivery. Historically, business and information systems structures within organisations, have, for the most part, operated in isolation from each other. Each structure does not have a clear understanding of the contributions and requirements of the other. It may be time for those in the upper echelons of organisational management to have the vision and discipline required to adopt proven maturity models in order to create profitable synergy between business initiatives and information systems initiatives. By doing so, this will build firm foundations on which will rest the organisational architecture that will be adaptable enough to match the pace of technological advancements, so that their information systems initiatives consistently support their organisational goals and strategies.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available