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Title: Communication processes in the Hellenic fire corps : a comparative perspective
Author: Chlimintza, Elpida-Melpomeni
ISNI:       0000 0004 2684 0219
Awarding Body: University of Glasgow
Current Institution: University of Glasgow
Date of Award: 2010
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My research explores critical issues involved in emergency management in a front-line, emergency service – the fire brigade – in Greece, Germany and Britain. It is designed to identify the problems in the communication conduct among fire-fighters during emergency responses, to examine the causes of these problems and to suggest ways to overcome them that should allow European countries to adopt more effective policies. It aims to make a contribution to the academic study of crisis management in organizations through an analysis of actual, real-time, responses to emergencies such as industrial fires, plane crashes, road traffic accidents and train collisions. Organizations such as fire services are seen as communication events and a platform where shared cognitive meanings and shared value commitments shape the actions of the interactive agents. In this vein, emergencies are the outworking of communicative disruption in organizations, in which fire services face a triple jeopardy: they have to manage other organizations’ crises (such crises include those arising in large chemical and oil factories), their own crises (for example, failing to communicate because of inadequate radio spectrum) and natural disasters (such as earthquakes and forest fires).
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: HE Transportation and Communications ; HD28 Management. Industrial Management