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Title: Communities of practice and knowledge sharing in E-Government initiatives
Author: Almakki, Riyad
ISNI:       0000 0004 2677 5648
Awarding Body: The University of Manchester
Current Institution: University of Manchester
Date of Award: 2009
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The continuous advancement of ICT has affected nearly all major aspects of peoples' lives. It has transformed most businesses around the world into being efficient, reliable, and effective. In addition, it has become very popular and important in Saudi Arabia. The reason being the improvement in services and increased productivity in the area of education, banking, finance, industry, health care, government, and commerce (Al-Tawil 2003). This great technology has supplied e-Government with a promising future of cost reduction and efficiency gain (Ndou 2004). Thus, the Saudi e-Government Program "Yesser" was started in 2005 with the about purpose of improving productivity and the enhancement of services for citizens (MICT 2004). The objective of this research is to attempt to address the research question of the identification of both the barriers and the drivers that enable e-Government strategies for developing countries. It also attempts to answer the first subset of the research question, "How important is knowledge sharing in supporting e-Government initiatives? " Additionally, it also attempts to answer the second subset of the research question, "How may communities of practice contribute to knowledge sharing within the context of e-Government? " This research employed a qualitative case study which was based on the interpretive approach chosen to be employed during the field work in the Kingdome of Saudi Arabia in order to study and understand the current e-Government initiatives. Accordingly, based on the literature evidences together with empirical findings, an analytical framework is constructed which adds to the knowledge of how the supporting of knowledge sharing within communities of practice could transform Saudi e-Government applications and services into more highly developed ones.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available