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Title: A process performance evaluation framework (PPEF) for partner selection during virtual organisation creation phase
Author: Majeed, Awais
ISNI:       0000 0004 2678 4309
Awarding Body: The University of Manchester
Current Institution: University of Manchester
Date of Award: 2008
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A Virtual Organisation (Va) is a form of collaborative network that is formed when multiple independent enterprises join together to share theirs skills, costs, resources and knowledge, in order to respond to a new business opportunity. Normally,' such enterprises use information and communication technologies (lCT) for collaboration and cooperation. Selection of partner enterprises to form the va is the most important activity in the creation phase of the VO life cycle. Various approaches to solving the problem of partner selection have been proposed in the literature. The problem has been studied from various dimensions including multi-attribute decision making (MADM), project management, agent-based systems and mathematical programming. Most of the work has its roots in manufacturing industry. The majority of the existing work only explores the partner selection at an individual level, i.e. selecting a suitable partner from a group of potential partners to perform a particular task or role. However, the impact of a potential partner on the overall va or network has not been' considered as an important dimension to the problem, and the impact of characteristics or attributes of a potential partner on the process in which it is involved has not been analysed in detail. To overcome this problem, a Process Performance Evaluation Framework (PPEF) has been proposed. It consists of two parts: a performance model and a performance evaluation methodology. The performance model defines various dimensions and performance indicators that can be used to evaluate the process performance at individual process level as well as overall va level. The performance evaluation methodology is based on system dynamics modelling to model and predict the performance of a particular set of business processes, business rules, participating partners and resources, collectively called the Process Configuration. Each different process configuration presents an alternative set of partners that may become part of a future va. The proposed system dynamics approach for modelling the business processes helps in the evaluation of alternative process configurations by predicting the impact of each partner's contribution on the overall process. The system dynamics model of the future va, which represents the key business processes and their relationships, also provides a feedback structure of various variables that affect the performance of the VO as a whole. Therefore, by simulating the dynamic model of the VO, the performance of each of the alternative process configurations can be evaluated from a holistic point of view. The process configuration predicted to achieve the highest level of performance can be selected as the most suitable VO configuration. Partners in the selected process configuration are thus the most suitable group of partners to form the virtual organisation.
Supervisor: Not available Sponsor: Not available
Qualification Name: Not available Qualification Level: Doctoral
EThOS ID:  DOI: Not available