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Title: The antecedents of dysfunctional customer behaviour severity: an empirical examination within the hospitality industry
Author: Reynolds, Kate L.
ISNI:       0000 0001 2427 7264
Awarding Body: Cardiff University
Current Institution: Cardiff University
Date of Award: 2008
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available