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Title: The emotion work of care assistants working with older people living in a care home
Author: Luff, Rebekah
ISNI:       0000 0001 3613 8210
Awarding Body: University of Surrey
Current Institution: University of Surrey
Date of Award: 2008
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This thesis examines the emotion work of care staff working with older people living in care homes, by integrating both sociological and psychological perspectives relating to emotions. By exploring both the empathy and emotional labour undertaken 3y care assistants from their own perspective, this thesis provides insights into the emotional demands of care work that are of both theoretical and practical relevance. The thesis examines how care staff respond to many emotional challenges in their daily work, which require both emotional skills and labour in order to provide emotional support for the residents.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available