Title:
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Intra-firm technology management and the innovation process in a multinational company
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As businesses become more global, this creates particular problems of technology
management and strategy formation, which are central to the process of wealth
creation and the performance of UK companies. The main objective of this thesis is
to investigate the process of intra-firm technology management, for companies that
have multiple plants and R&D facilities in different countries, and serve different
national markets.
This objective is pursued by studying the management of intra-firm technology
transfer practices and the innovation process within, a multinational firm
environment. Five case studies are examined at BICC Cables Ltd. (UK), who had
acquired a number of companies in Europe and have faced the problem of
integrating their activities into a coherent technology strategy. The issue of R&D
decentralisation is also explored in the context of the BICC technology
organisational structure.
A major outcome of this thesis is the conceptualisation of the technology transfer
process in a `broadcasting model' that acts as a tool to help formulate issues, which
are relevant to the `capabilities' of the transmitting and receiving organisations in a
firm. The findings from this research study show that organisations are composed of
different language communities and sometimes this language difference may arise
from highly specific or localised technological knowledge held by individuals.
Hence `people transfer' alone cannot overcome barriers to technology transfer,
people need to engage with the meanings of ideas and their implications if a MNC is
to develop globally. Also this study emphasises that the process of technology
transfer cannot be represented as a single routine, but it is a bundle of routines.
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