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Title: Evaluating effects of customer satisfaction, customer loyalty and store image on customer retention: an examination in retail setting.
Author: Lin, Chien-Chiang.
Awarding Body: University of Manchester : University of Manchester
Current Institution: University of Manchester
Date of Award: 2005
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available