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Title: User-centred methodology for the design of hypermedia-based CALL systems
Author: Shin, Jae-Eun
ISNI:       0000 0001 3406 5003
Awarding Body: University of Manchester : University of Manchester
Current Institution: University of Manchester
Date of Award: 2001
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This thesis aims to develop a rigorous user-centred methodological framework for the design of Computer-Assisted Language Learning (CALL) systems which make use of hypermedia technology. The quality of CALL systems has been called into question in terms of both technical and pedagogical effectiveness. Many of the deficiencies of current systems can be attributed to an insufficient consideration of the needs of users in their development and to the lack of an explicit educational philosophy guiding their design. Accordingly, the current research has built a user-centred and theory-based prototyping (UTP) framework, which focused on the development of a practical usercentred methodology to achieve both technical and pedagogical quality. In this research, a case study has been carried out to develop a CALL system for teaching English listening skills. The role of the case study is to demonstrate that the UTP approach can produce high quality systems. The present case study consisted of three cycles of the prototyping process including three formative user workshops. The first cycle of the prototyping process mainly investigated user control and user satisfaction. The second cycle was performed to see whether mixed user-control is more effective, and to explore a sub-system for linguistic help. Then, the key issue of the effectiveness of a more proactive help system was investigated as the final prototyping step. The prototypes were evaluated through a series of user workshops. The results from the user workshops showed how important it is not to base the design of CALL simply on intuitive or theoretical principles, but that a blend of theory plus rigorous user-centered empiricism is essential. The workshops confirmed the benefits of taking such an approach, and have shown the contribution that tools and methods from HCI can make designing hypermedia-based CALL systems that will be optimal in terms of usability and educational effectiveness.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available