Use this URL to cite or link to this record in EThOS:
Title: Discovery of the CRM behaviour theory : managing corporate customer relationships in the changing telecoms industry
Author: Labus, Michael.
ISNI:       0000 0001 3603 5473
Awarding Body: University of the West of England, Bristol,
Current Institution: University of the West of England, Bristol
Date of Award: 2007
Availability of Full Text:
Access from EThOS:
No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available