Title:
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'Making a difference' : a study of experimental learning and practice development of non-profit managers
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Much research undertaken in the non-profit field over the last twenty
years has focused on size, definition and economic contribution of the
sector. Practitioner literature has focused on tools and techniques for
managing and working in the sector. Managerial experience In the sector
has been largely absent from mainstream management discourse. This
study seeks to address gaps In knowledge by exploring the subjective
experience of managers in non-profit local development agencies (LOAs).
Qualitative research, undertaken with 20 LOA chief executive officers
(CEOs),aims to describe and explain how these CEOsmake sense of what
they do. More specifically, to consider how concepts of self, Image and
identity influence CEO thinking and capacity for action; how CEOs
construct the concept of leadership and what effective leadership looks like
for their sector; and how they manage, learn and enhance their practice.
In doing so, a pragmatist philosophical framework links life, work, theory
and practice. A social constructionist research methodology provides a
means to consider how CEOs make meanings and construct personal
theories, and concepts of sensemaklng, autopolesis and legitimate
peripheral participation provide a robust analytical approach. Research
methods Include In-depth Interviewing, adaptation of repertory grid
technique and a period of Intense shadowing of two CEOs.
Findings from the research make significant contributions to understanding
and current knowledge of managerial experience In a non-profit context.
The thesis points to the need to extend current thinking on conventional
approaches to management development. It brings In to view concepts of
modal participation, networked practitioners and positive marglnalisation
as aspects of expert practice for LOA CEOs.The methods used to elicit
leadership constructs and produce a model of leadership dimensions has
potential for exportable, future use and encourages further debate around
social entrepreneurship and social change leadership. Additional
implications for further research Include learning in Inter-organisational
settings. As such, the context for the research is non-profit LOAs,however
the learning gained from the research extends beyond non-profit
boundaries.
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