Use this URL to cite or link to this record in EThOS:
Title: Measurement of customer satisfaction in branded hotels : an action research approach
Author: Klenert, Axel.
ISNI:       0000 0001 3600 7931
Awarding Body: Oxford Brookes University
Current Institution: Oxford Brookes University
Date of Award: 2005
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available