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Title: Cognitive scripts in computer-based service settings
Author: Gan, Huat Tatt.
ISNI:       0000 0001 3487 509X
Awarding Body: London Business School (University of London)
Current Institution: London Business School (University of London)
Date of Award: 1991
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Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available