Use this URL to cite or link to this record in EThOS: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.401798 |
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Title: | Continuous process improvement and learning on construction projects : the role of process capability assessments | ||||
Author: | Haigh, Richard. |
ISNI:
0000 0001 2430 8294
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Awarding Body: | University of Salford | ||||
Current Institution: | University of Salford | ||||
Date of Award: | 2004 | ||||
Availability of Full Text: |
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Abstract: | |||||
There are increasing demands for the construction industry to improve its processes and learn from past experiences. This thesis begins by examining the need for process thinking in construction. It explores the theories underpinning process improvement, organisational change and learning in organisations, and looks at the relationships between them. The research question of this thesis builds on research carried out within SPICE (Structured Process Improvement in Construction Enterprises), a research project funded by the UK DETR (Department of the Environment and the Regions). SPICE was a response to the Rethinking Construction agenda in the UK, in particular its focus on the construction process. It advocates an incremental approach to process improvement for the construction industry, based on techniques successfully applied in the software engineering industry. The approach of SPICE is taken forward to examine whether process capability assessments can be used to facilitate process improvement and learning on construction projects. A case study methodology is adopted, combining qualitative and quantitative data collected from two UK construction projects. A cross-case analysis is undertaken to answer the research question.
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Supervisor: | Not available | Sponsor: | Not available | ||
Qualification Name: | Thesis (Ph.D.) | Qualification Level: | Doctoral | ||
EThOS ID: | uk.bl.ethos.401798 | DOI: | Not available | ||
Keywords: | construction project ; improvement ; learning ; organisational change ; case study ; UK | ||||
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