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Title: Relations between personality, work performance and stress in an occupational setting
Author: Mughal, Shahien Kosar.
ISNI:       0000 0001 3428 7079
Awarding Body: Royal Holloway, University of London
Current Institution: Royal Holloway, University of London
Date of Award: 2003
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Cross - Sectional and Longitudinal - Analyses were carried out to establish the relations between measures of personality and the effectiveness, effort and efficiency associated with work production in an insurance brokerage. Measures of subjective stress, work stressors and strains together with motivational factors of Goal Setting and Goal Commitment were assessedin relation to the above. Relations between Trait Anxiety (TA), effort, production and efficiency were tested. Higher TA was associated with higher effort and production but TA was unrelated to efficiency. This was contrary to the prediction of the Processing Efficiency Theory (Eysenck, 1979). Inclusion of additional personality factors: Type A Behaviour Pattern (TABP), Locus of Control (LOC) and the Marlowe - Crowne Social Desirability (SD) also confirmed the original findings that TA was positively related to effort and productivity but not efficiency. TA was related to stress in both studies. TABP and LOC were unrelated to effort, work production and efficiency. TA and TABP were associated with all the three measures of subjective stress, work stressors and strains, LOC was associated with work stressors and strains while the interaction of TA and SD was associated with subjective stress and work stressors. Similar analyses were carried out to discover relations between personality and change in performance occurring between October and November after removing variance in baseline (October) performance. TA was positively related to the increase in effort, effectiveness and perceived stress from October to November. Inclusion of motivational factors revealed that Goal Commitment was related to effectiveness and efficiency. Goal Setting was not significantly related to effectiveness, effort and efficiency when baseline performance was taken into account. TABP was positively related to Goal Commitment whilst TA was positively related to Goal Setting
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available