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Title: A model to facilitate the use of 'soft' employee-related measures in the analysis of business performance.
Author: Stone, Claire Louise.
ISNI:       0000 0001 3486 9503
Awarding Body: Anglia Polytechnic University
Current Institution: Anglia Ruskin University
Date of Award: 1997
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Total Quality Management; Employee satisfaction