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Title: A frame work for operational harmony in decision making.
Author: Wright, James Nevan Craig.
ISNI:       0000 0001 3573 183X
Awarding Body: Brunel University
Current Institution: Henley Business School
Date of Award: 2001
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Mission statements; Customer satisfaction