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Title: An investigation into the applicability of self assessment against the business excellence model within UK public sector organisations
Author: Reed, Deborah M.
Awarding Body: University of the West of England at Bristol
Current Institution: University of the West of England, Bristol
Date of Award: 1997
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No abstract available
Supervisor: Hoddell, Stephen ; Savage, Barbara Maria Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Total quality management; TQM