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Title: The management of error in construction projects
Author: Atkinson, Andrew Robin
Awarding Body: University of London
Current Institution: University College London (University of London)
Date of Award: 1999
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The 'defects problem' has demanded considerable attention in recent years, with much emphasis given to the technical causes of failure. This research project examines the problem from a different point of view - that of human error. Taking as a starting point, technical publications in the construction industry, the research reviews human error literature from a variety of industries and perspectives and synthesises a model of error causation covering organisations in a construction project context. This model is then progressively tested in four studies, a general preliminary survey and three more detailed studies of house-building. Conclusions support the view that errors leading to failure in complex socio-technical systems often exhibit systems characteristics and involve the whole managerial structure. An improved model is proposed, which emphasises the importance of both project and general management errors.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Human error; Project management; Defects; Erros